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  • Communications Software

Top 10 Communications Software

1

monday.com

Our score: 9.8 User satisfaction: 99%

An industry-leading collaboration app for on-site and remote work teams. This leverages tools such as Kanban boards, Gantt charts, and workflow automations to help teams handle any type of project. It also seamlessly integrates with third-party apps to ensure easier adoption and extend its capabilities.

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  • Pricing: $39
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, Open API
2

RingCentral

Our score: 9.7 User satisfaction: 99%

RingCentral won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.

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  • Pricing: $19.99
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API
3

Slack

Our score: 9.3 User satisfaction: 96%

A communication software that unifies all your channels in one searchable and easily accessible online location. Completely mobile-ready, it supports real-time messaging, voice, and video calling, and allows file sharing and archiving within the platform. It also integrates with over 1,500 external apps, making it highly flexible.

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  • Pricing: $6.67
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted
4

8x8 VoIP Phone Service

Our score: 9.3 User satisfaction: 91%

8x8 VoIP Phone Service is a system that provides advanced capabilities such as web conferencing, internet faxing, and smartphone integration. It uses hosted VoIP phone services and also provides a cloud-based call center solution that’s ideal for unified communications. Other notable features include 3-way calling, automated attendant, and directory assistance.

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  • Pricing: by quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, On Premise
5

ProjectManager

Our score: 9.2 User satisfaction: 100%

An online project management software packed with features for industries of all types and projects of any size. It has an easy-to-use interface with drag-and-drop functions so users can easily adjust due dates when needed. Managers will also be able to compare projects' actual vs. planned progress to ensure maximum productivity.

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  • Pricing: $15
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Monthly payment
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted
6

JustCall

Our score: 9.2 User satisfaction: 90%

A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.

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  • Pricing: $25
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Medium Business
  • Deployment: Cloud Hosted
7

Backlog

Our score: 9.1 User satisfaction: 98%

An online all-in-one solution dedicated to the rare combination of project and code management for teams involved in software development. It combines project tracking and developer tools in one platform, as well as a powerful bug tracking feature that outlines and organizes reported issues for the developer teams to follow easily.

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  • Pricing: $35
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, On Premise, Open API
8

Flock

Our score: 9.1 User satisfaction: 97%

A cloud-based collaboration software explicitly designed to improve team communication and business efficiency, Flock helps unify distributed teams and boost productivity. Suitable for businesses of all sizes, it comes with a team messaging feature designed to speed up communication and maximize team output.

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  • Pricing: $4.50
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Free, Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Medium Business, Freelancers
  • Deployment: Cloud Hosted, On Premise
9

Join.me

Our score: 9.0 User satisfaction: 100%

Join.me is a software product that offers instant screen sharing with powerful meeting tools and unlimited audio. The system sports a flexible pricing, user-friendly interface, and simple installation process that makes it ideal for startups and small businesses. It’s a cloud-hosted solution that’s ready to be implemented right out of the box and can integrate with industry-leading email and contact management systems. This means that it will easily adapt to and blend with your corporate software ecosystem.

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  • Pricing: $13
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted
10

Lifesize

Our score: 9.0 User satisfaction: N/A

Lifesize is a suite of highly-interoperable video conferencing and virtual meeting room solutions that enhance communication, collaboration, and productivity. Offering the world's first 4k video conferencing capabilities, the software provides seamless and crystal-clear communication that leads to better collaboration and increased productivity.

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  • Pricing: $12.95
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted, On Premise, Open API

Our Score

Our site utilizes our innovative SmartScore™ approach to analyze all the services in the Communications Software category in orded to help you choose the best possible software. It pays attention to the following metrics: cruscial functionalities, collaboration capabilities, custom elements, integration, ease of use, help & support, how secure a software is, support for mobile devices, ratings in media. Currently, monday.com is the leader in this category and we gave it the highest score in our tests. After thorough evaluation it received the best results among its competitors and our experts strongly suggest that you consider it as one of the solutions for your company.

Our Score
9.8

monday.com Features

9.7

RingCentral Features

9.3

Slack Features

9.3

8x8 VoIP Phone Service Features

9.2

ProjectManager Features

9.2

JustCall Features

9.1

Backlog Features

9.1

Flock Features

9.0

Join.me Features

9.0

Lifesize Features

User Satisfaction

An overview of total user satisfaction with the software in our Communications Software category based on our unique algorythm that finds client reviews, comments and opinions across a broad range of social media sites to help you make an educated purchase choice.

User Satisfaction

99%

99%

96%

91%

100%

90%

98%

97%

100%

N/A

Pricing

Every vendor in the Communications Software category will offer a different group of pricing packages for its product and every plan will include a varied set of tools. Below we list the general pricing for the most affordable package provided for each product. Please note that advanced features may cost extra.

Pricing

$39

$19.99

$6.67

by quote

$15

$25

$35

$4.50

$13

$12.95

Devices Supported

A summary of what type of devices and operating systems are supported by all B2B services in the Communications Software category, including mobile platforms and web-based solutions.

Devices Supported

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Pricing Model

Learn which pricing packages are provided by the vendors in the Communications Software category to see which one suits your business requirements and expenses best. Be aware that certain solutions can provide free or freemium accounts for you to try out first.

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types

An analysis of what types of companies a selected B2B platform in the Communications Software category aims for, from small businesses and non-profits to large enterprises.

Customer Types

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment

A summary of what types of product deployement are offered by every B2B vendor in the Communications Software category. Even though almost all modern SaaS solutions are cloud-hosted there are solutions might offer an on-site deployment model too.

Deployment

Cloud Hosted

On Premise

Open API

By Jenny Chang

Senior writer at FinancesOnline who writes about a wide range of SaaS and B2B products, including trends and issues on e-commerce, accounting and customer service software. She’s also covered a wide range of topics in business, science, and technology for websites in the U.S., Australia and Singapore, keeping tabs on edge tech like 3D printed health monitoring tattoos and SpaceX’s exploration plans.

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

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